Tuesday, June 17th 2025

[Opinion] Can you recommend a replacement policy if that is likely to result in new special term exclusions?

You might be excused for thinking that a client, with new health issues (arising since previous underwriting assessment) likely to be excluded, should never replace their policy, but is this really the case?

nib nabs new CEO from Southern Cross

Friday, June 13th 2025

nib nabs new CEO from Southern Cross

Health insurer nib has named its new chief executive to replace Rob Hennin.

Are life advisers expected to recommend the ‘best’ product?

Wednesday, May 14th 2025

Are life advisers expected to recommend the ‘best’ product?

[OPINION] Steve Wrights asks whether advisers should recommend the "best" product and asks what is best anyway?

What AIA paid out in claims last year

Friday, May 09th 2025

What AIA paid out in claims last year

AIA pays $829.6 million in total claims in 2024.

Foundation Life windup plan finally ready for a vote after 7 years

Wednesday, May 07th 2025

Foundation Life windup plan finally ready for a vote after 7 years

Foundation Life’s shareholders say they “share our policyholders’ frustration” at the time it has taken to finalise a plan to wind up the near $500 million business while giving policyholders choices about whether to take cash, swap for new policies with greater benefits or a combination.

Gail Costa's farewell message to advisers

Friday, May 02nd 2025

Gail Costa's farewell message to advisers

In a farewell message to advisers, former Chubb chief executive Gail Costa pays tribute to the work advisers do.

Non-PHARMAC medicines coverage – aiming for a data-informed evaluation

Wednesday, April 23rd 2025

Non-PHARMAC medicines coverage – aiming for a data-informed evaluation

Non-PHARMAC coverage has become increasingly important to clients purchasing private health insurance, primarily due to rising public demand for treatments and medications not funded by PHARMAC (the government agency overseeing public pharmaceutical purchasing and subsidy).

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[Opinion] Life advisers need a mindset change: away from ‘we sell’ to ‘we advise’.

[Opinion] Life advisers need a mindset change: away from ‘we sell’ to ‘we advise’.

Tuesday, April 22nd 2025

Opinion: Selling is essential in life insurance, but as necessary as it is, it must now be accompanied by suitable advice. We live in a new advice environment – changes are likely needed from what we did before because there are several new expectations.

nib ceo steps down

nib ceo steps down

Friday, April 11th 2025

Rob Hennin has decided to step down as chief executive of nib New Zealand and nib Travel.

Chubb Life launches moderate trauma cover

Chubb Life launches moderate trauma cover

Thursday, April 10th 2025

New trauma option provides customers with more flexible protection.

After short delay nib life takes off

After short delay nib life takes off

Tuesday, April 01st 2025

nib says its new Ultimate Life and Living Insurance suite of products will be available to advisers from Wednesday after, after delaying the initial launch date.

3 takeaways from a recent FSCL case

3 takeaways from a recent FSCL case

Friday, March 28th 2025

[Opinion] Good record keeping is critical but there is more to take away from this reported complaint.

Non-Pharmac-funded drug insurance comes with limits

Non-Pharmac-funded drug insurance comes with limits

Wednesday, March 19th 2025

[UPDATED] Insurance advisers need to understand that most insurers will only cover non-Pharmac-funded cancer drugs if they have been approved by Medsafe and also indicated as treatment for the specific type of cancer their client develops.

The reason why health insurance premiums are soaring

The reason why health insurance premiums are soaring

Wednesday, March 12th 2025

A new report shows medical costs in New Zealand have seen some of the sharpest increases in the Asia-Pacific region and worldwide.

Public health treatment going private – good news?

Public health treatment going private – good news?

Monday, March 10th 2025

Steve Wright wonders whether the government's plans to use private health care facilities to reduce elective surgery waiting lists is a good idea.

[GRTV] Turning FMA visits into opportunities: Head of client engagement at Insurance people shares insights from her experience

[GRTV] Turning FMA visits into opportunities: Head of client engagement at Insurance people shares insights from her experience

Thursday, March 06th 2025

Insurance People’s Katrina Church sees FMA visits as an opportunity, not a threat. Speaking on Good Returns TV, she stresses the importance of preparation, strong governance, and a client-first approach to ensure firms stay on track and add real value.

Claims rises outstrip premium increases

Claims rises outstrip premium increases

Tuesday, March 04th 2025

The latest Financial Services Council life insurance statistics show an increase in claims rises outstripped premium increases,

Chubb names new CEO

Chubb names new CEO

Monday, March 03rd 2025

Chubb's new chief executive has 30 years of experience in the retail banking and insurance industries.

nib posts first half loss but expects to rebound in second half

nib posts first half loss but expects to rebound in second half

Tuesday, February 25th 2025

nib New Zealand said unusually high, industry-wide costs and claims inflation and slow economic growth had an impact on the health insurer’s first half profit.

[Opinion] Are life advisers required to be proactive?

[Opinion] Are life advisers required to be proactive?

Tuesday, February 18th 2025

Steve Wright asks; How proactive are life advisers expected to be with their existing clients? The answer is not straightforward.

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