News

Advocacy over shouting leads the way

The demise of the Finance and Mortgage Advisers Association of New Zealand (FAMNZ) is no surprise to Hamish Patel, Financial Advice New Zealand (FANZ) mortgage and lending director.

Wednesday, June 03rd 2026

Patel says FAMNZ was loud and a lot more aggressive than FANZ in what it was doing, but it has been FANZ’s advocacy for its members that has led the way over the past couple of years.

“It’s okay to put pressure on major banks over issues, such as long turnaround times, but they are commercial enterprises and screaming loudly is not going to shift their business decisions.”

Patel says the more important issue for advisers is getting heard about changes in legislation governing the sector and FANZ is now at the point where it is getting direct engagement from regulators. “They will often come to us now that we are being seen as a profession. We're lucky we have a mature industry and industry bodies that have opened their ears to us over the past few years.”

FANZ has 1,500 adviser members compared to FAMNZ’s roughly 196, which was cited as the reason by FAMNZ for shutting up shop yesterday.

An offshoot of the Finance Brokers Association of Australia (FBAA), FAMNZ was launched in early 2024 to advocate for Kiwi mortgage advisers but struggled to recruit enough members to make it financially viable.

FANZ has been increasing its membership. “It’s been in positive territory for the past year and the mortgage advisers who join tend to stay. The average length of membership is about 10 years and the biggest reason we lose members is retirement,” Patel says.

“Our chief executive Nick Hakes is engaging especially with the next generation community that has been set up inside FANZ to try and address the ageing problem within the sector.”

Patel says education is the key to upping the professionalism of advisers and there is an enormous space for mortgage and insurance advisers to increase the value they provide to clients.  

While this has been top of mind recently for advisers as lenders scrap trail commission, making a pivot in business structures necessary for many, Patel says more changes to the sector are on the cards this year.

It is also another reason FAMNZ claimed for its decision to pull out of New Zealand. It says recent changes in commission structures and licencing by some lenders have made the market even more difficult for advisers, and requires even more time and finances that it can no longer commit.
 

Comments

On Wednesday, June 03rd 2026 3:07 pm Amused said:

FANZ is advocating foremost for its own business not the mortgage adviser industry. If FANZ was the real advocate for our industry which they claim to be then they would have come out publicly in the last five years to say mortgage advisers shouldn’t be going through any of the regulations forced upon us. The regulatory changes introduced for mortgage advice businesses in New Zealand are not appropriate for the risk profile associated with the advice that we provide our clients for a home loan. Mortgage advisers do not handle client funds & most of the time our advice is free with us being remunerated by the lenders directly. Many advisers would argue that the “red tape” has driven up compliance costs and benefits Wellington regulators more than it does borrowers. Then we have the subject of Aggregator Monopolies with most banks refusing to deal with individual advisers directly. Advisers with their own FAP licences are being forced to belong to "Master FAPs" or aggregators. This forces them to pay steep membership fees and comply with duplicated regulatory layers. When have we ever heard FANZ or FAMNZ pushing back on this? At the end of the day associations like aggregators are businesses. A large part of why both FANZ and FAMNZ have not challenged the amount of overregulation that has occurred for mortgage advisers is because both associations have a commercial interest in attempting to control the training of mortgage advisers. FAMNZ even went as far as attempting to lobby the government to make membership of a professional association mandatory sighting adviser education standards. When we look at the recent live example of a main bank lender deciding to change its adviser renumeration model which has seen some advisers being significantly short-changed commission for earlier loans settled I have not once heard FANZ or FAMNZ directly challenge the bank in question on this. This lender is perfectly entitled to change the way it renumerates advisers however it cannot now renege on commission that was promised previously for loans settled. If there was ever a time where associations needed to be "shouting" about something that a bank has done to our industry then this is it. How can mortgage advisers possibly believe that associations are advocates for our industry when the above has been allowed to go unchallenged? When it comes to professional bodies been voluntary organisations it’s all about demonstrating value and relevancy. Associations have been shown to have no teeth with the lenders and next to zero recognition by the NZ consumer. With licensing’s arrival it was telling that the Financial Markets Authority didn’t made membership of an association compulsory to provide financial advice and none of the lenders in New Zealand require an adviser to be an association member to hold accreditation with them. Mortgage advisers in New Zealand now account for 55%+ of all the new lending business the banks write annually, and we got there without any help from associations thank you. If you are joining an industry body but their representation and collective voice are weak or inactive, you are paying for an empty brand.

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