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KiwiSaver scheme funding new cheap floating rate start up

A new fintech is offering residential floating mortgages funded by KiwiSaver scheme Generate at rates well below the major banks.

Tuesday, June 10th 2025

A new fintech is offering residential floating mortgages funded by KiwiSaver scheme Generate at rates well below the major banks. 

Believed to be one of the few New Zealand mortgage platforms using KiwiSaver funds to finance mortgages, Indi (The Independent Mortgage Company) is offering a floating rate of 5.19% compared to the average major bank rate of 6.46%.

Generate, which is providing the funding, has 165,000 KiwiSaver members, nine products and $6.6 billion under management.

Unlike the big banks, Indi offers only floating rate mortgages. It doesn’t have fixed rates, revolving credit or offset loans.

And, like mortgage platform Dosh’s tie-up with Westpac, Indi does not offer any mortgage or financial advice. It says clients should seek that themselves.

Helmed by Anand Ranchord, a previous Kiwibank innovation chief and board member of FinTechNZ, and David Woods, a former Kiwibank head of model development. Backing them up on the board is independent director Craig Stobo, Financial Markets Authority (FMA) and Local Government Funding Agency chairman, and a former chief executive of BT Funds Management.

Indi has been developed under the radar for several years. On LinkedIn Ranchord says he and Woods knew there was a better way to do mortgages.

“We believe Kiwis are getting a raw deal from the big banks, and we set out to challenge this model. Cutting out all the big bank fat, especially when it comes to mortgages, lets us offer the best floating rate that will save money and feel like a breath of fresh air.”

On it’s just established website, Indi says its philosophy is to have a floating rate at least 0.20% cheaper than the big bank fixed rates over the next year on average. 

The mortgage company says the major banks’ floating rates are usually at least 1.50% higher than their fixed rates.

“Kiwis have grown up with this and think that that floating rates must be more expensive to the bank and they have to pass that cost on.

“That’s completely wrong. There is actually no reason why the major banks’ floating rates are so much higher than their fixed rates.

“In Australia, floating rates are about the same as fixed rates, and the vast majority of customers there have a 100% floating rate mortgage.”

“We don’t charge a premium for floating rates. We like things simple, because if we’re simpler than the banks then kiwis can choose us without needing advice or getting confused,” Ranchord says.

Indi is pitching its platform at saving borrowers money even on floating rates. It says when interest rates are falling, its floating rate will initially be a bit higher than fixed rates because that fixed rate stays the same over one- or two-year terms, but its floating rate will drop each time the OCR declines. Over the year that should save money, on average. “Borrowers can ride rates down.”

However, when interest rates are rising, Indi says for the first part of the year a borrower will be saving money, and in the second half of the year floating rates could end up higher than fixed rates. The company says it sets pricing so a borrower should save money on average over the course of a year.

Institutional funding

Indi says it can offer the cheaper floating rates even though it doesn’t have access to what it calls the major banks’ “cheap deposits” drawn from the bank accounts of everyday Kiwis.

By offering the service of operating bank accounts, banks feel entitled to use the money for lending without paying their customers a high interest rate on it.

Indi gets its funding from institutions that definitely want a reasonable interest rate for it, resulting in a higher cost for funds than the big banks have.

However, the tables are turned for the other parts of the equation, Indi says.

First, it has much lower operational costs than the big banks, which are notoriously inefficient.  Second, Indi requires a much lower profit than the big banks, which are among the most profitable in the world, with the profits siphoned off to their Australian owners.

“So, although Indi isn’t a bank, we have lower profit requirements and lower costs,” Ranchord and Woods say.

Stuck on fixed rates

At the end of last year mortgage borrowers switched to floating and short-term interest rates in droves in the expectations of cuts to the OCR until the middle of this year. That is now tailing off as the RBNZ nears the end of this interest rate cycle and borrowers are switching back to fixed rates as the major banks are offering a two-year term at 4.99%.

Ranchord and Woods say the major New Zealand banks prefer mortgage borrowers to be on fixed rates because that locks them in. It is even better for banks if a borrower has a range of fixed terms that overlap, so there’s never a good point where all a borrower’s lending can be switched to another bank.

“Big banks want customers to be on fixed rates, so they make floating rates unreasonably high. If they dropped their floating rates significantly it flows through to reduced margin overnight – a huge hit to their profit.

“To drop floating rates significantly, the banks would have to increase fixed rates significantly. However, any bank doing that would instantly be uncompetitive with the other banks. So they’re stuck.”

The big banks haven’t necessarily sat down together and deliberately decided to set floating rates so high based on these bad reasons, it is just how things have evolved, and they see no reason to change, Ranchord and Woods say.

No big bank puffery

For borrowers interested in a floating rate mortgage, and who have all the information about their property/s plus income and expenses handy, the website says it takes 10-15 minutes to apply.

Direct, online mortgages save time and money, Ranchord and Woods say. “No big bank puffery. No big bank ads. Even no big bank buildings. All of which means no big bank waffle to deal with and no big bank overheads to pay.”

They say being independent of banks means they can think about things differently. “We can make improvements to how mortgages are done, save customers money by being digital first and by striving to make getting a mortgage less frustrating.”

Indi also has a panel of lawyers who will do the conveyancing, avoiding the need for a borrower to use their own lawyer. It covers the cost of conveyancing if a borrower uses a panel lawyer.

Comments

On Wednesday, June 11th 2025 12:08 pm Amused said:

Unlike the big banks, Indi offers only floating rate mortgages. It doesn’t have fixed rates, revolving credit or offset loans. And, like mortgage platform Dosh’s tie-up with Westpac, Indi does not offer any mortgage or financial advice. It says clients should seek that themselves. So where exactly are clients of Indi supposed to seek mortgage or financial advice from? A mortgage adviser? A front-line lender at one of the banks? Neither party would choose to be involved when they are not the one helping the client source the mortgage. Borrowing a home loan is one of the single biggest financial commitments a person can make in his or her lifetime hence "somebody" needs to be providing advice to the client. Despite the recent introduction of CoFI Law we have another provider in New Zealand now openly saying that its clients are getting no financial advice and that they need to seek this advice elsewhere. This is appalling and appears to undo all the good work done by the code committee etc. in trying to raise the bar in New Zealand when it comes to consumers dealing with the financial services industry. CoFI law requires providers like Indi to be acting in the customer’s best financial interest. Indi are clearly not here. It appears from the above that while the FMA wants consumers to receive financial advice on investment and insurance products when it comes to mortgages, they are happy that any provider/ mortgage platform can now offer mortgages to clients without needing to provide them with any advice whatsoever. If this is the case, why did the mortgage adviser industry need to be captured by licensing? The double standards been applied to the mortgage adviser industry compared to the likes of Dosh and Indi are obvious to even an outsider. I think it’s also highly inappropriate that the chairman of the FMA is now sitting on the board of Indi when in his role as regulator of the financial services industry he is charged by the Government and our politicians to monitor and determine the standard of financial advice been provided to Kiwi consumers. I guess mortgage advisers can see now why the FMA has done nothing about the Westpac/Dosh relationship. There appears to be a significant conflict of interest here. The vast majority of borrowers need and want the certainty of having a fixed rate and repayments on their home loan every month to enable them to budget for their other regular financial commitments plus the unexpected ones which occur during the life of a loan. That’s what the advice process is supposed to be all about and we are told now assists with promoting “good customer outcomes” as published by the FMA’s own recently updated approach to Outcomes-Focused Regulation (OFR).

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