Commercial

Top 10 tips for managing commercial tenants

Effective tenant management is the key to a successful investment so here are some industry veterans’ top 10 tips on how to best manage tenants.

Monday, February 26th 2018

Veteran commerical investor Olly Newland says being buddies with tenants makes it harder to be tough.

Think about commercial property and, odds are, that big industrial warehouses or glittering glass office blocks come to mind.

By its very nature, commercial property doesn’t have the emotions and personal attachments that residential property does.

Yet it is people – and people skills – that are key to a successful commercial investment.

That’s because keeping a commercial property tenanted is critical. Vacancies, and the related lack of cash flow, can be the death knell of a commercial investor.

For this reason, secure, longer term tenancies with good tenants should be the goal of any investor.

And, to achieve that, proactive and effective management of tenants is required.

So, in this month's issue of NZ Property Investor magazine, we turned to some commercial property experts to get their best tenant management tips.

Based on their advice, here’s our list of the top 10 tenant management tips:

1. Careful selection
2. Lease talk
3. Strategic planning
4. Keep tenants happy
5. Communication counts
6. Tailored engagement
7. Create a community
8. Maintenance moves
9. Retention tactics
10. Trouble-shooting

To get more information and details about our top tenant management tips, click here to get the digital issue of NZ Property Investor magazine.

Subscribe to NZ Property Investor magazine here to get great stories like this delivered to your mailbox every month.

Comments

No comments yet

Unity First Home Buyer special 3.99
ICBC 4.25
SBS FirstHome Combo 4.29
Co-operative Bank - First Home Special 4.35
TSB Special 4.39
Co-operative Bank - Owner Occ 4.45
ANZ Special 4.49
ASB Bank 4.49
SBS Bank Special 4.49
Unity Special 4.49
Westpac Special 4.49
Westpac Special 4.45
SBS Bank Special 4.49
BNZ - Std 4.49
TSB Special 4.49
Kiwibank Special 4.49
ANZ Special 4.49
AIA - Go Home Loans 4.49
ASB Bank 4.49
Co-operative Bank - Owner Occ 4.49
ICBC 4.59
Wairarapa Building Society 4.59
SBS Bank Special 4.99
Westpac Special 4.99
ICBC 4.99
BNZ - Std 4.99
AIA - Go Home Loans 5.15
ASB Bank 5.15
Co-operative Bank - Owner Occ 5.19
ANZ 5.39
TSB Special 5.39
Kiwibank Special 5.39
Kainga Ora 5.49
SBS FirstHome Combo 3.29
AIA - Back My Build 3.34
SBS Construction lending for FHB 3.74
CFML 321 Loans 3.95
Co-operative Bank - Owner Occ 4.99
Co-operative Bank - Standard 4.99
Heartland Bank - Online 5.30
ICBC 5.39
Kiwibank - Offset 5.65
Kiwibank 5.65
ANZ 5.69

More Stories

Buyers sitting on the sidelines in best time to buy in a decade

Thursday, December 04th 2025

Buyers sitting on the sidelines in best time to buy in a decade

Stable house prices, low interest rates and plenty of houses to choose from are still not enticing buyers.

Differing views on 50-year mortgage

Tuesday, December 02nd 2025

Differing views on 50-year mortgage

US president Donald Trump recently raised the idea of 50 year mortgages; but New Zealand advisers say such long loans won’t take off in New Zealand.

Houses selling at a loss hit a 12 year high

Wednesday, November 26th 2025

Houses selling at a loss hit a 12 year high

About one in five Auckland residential properties (19.3%) sold for less than their original purchase price in the third quarter, up from up from 15.9% in the second quarter.

OCR Preview: How far is far enough for the RBNZ?

Friday, November 21st 2025

OCR Preview: How far is far enough for the RBNZ?

Economists expect the OCR to drop another 0.25% to 2.25% next week, with a 50/50 chance of another cut in February.