Mortgages

Incorrect loan offers sent to thousands

The BNZ is apologising after this week sending out nearly 7400 letters with customer information to the wrong addresses.

Sunday, May 02nd 2004

It is also assuring customers the mistake has no security implications.

Bank spokesman Owen Gill said 7390 customers had received pre-approved loan offers which should have been sent to someone else.

The problem had been traced to the operation which printed the bank's marketing material, where a machine had put the promotion information with the wrong envelopes, he said.

As well as telling someone else who the intended recipient banked with and that they were being made the offer, some of the letters also included the account base numbers for the people supposed to receive the offers.

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Unity First Home Buyer special 3.99
ICBC 4.25
SBS FirstHome Combo 4.29
Co-operative Bank - First Home Special 4.35
TSB Special 4.39
Co-operative Bank - Owner Occ 4.45
ANZ Special 4.49
ASB Bank 4.49
SBS Bank Special 4.49
Unity Special 4.49
Westpac Special 4.49
Westpac Special 4.45
SBS Bank Special 4.49
BNZ - Std 4.49
TSB Special 4.49
Kiwibank Special 4.49
ANZ Special 4.49
AIA - Go Home Loans 4.49
ASB Bank 4.49
Co-operative Bank - Owner Occ 4.49
ICBC 4.59
Wairarapa Building Society 4.59
SBS Bank Special 4.99
Westpac Special 4.99
ICBC 4.99
BNZ - Std 4.99
AIA - Go Home Loans 5.15
ASB Bank 5.15
Co-operative Bank - Owner Occ 5.19
ANZ 5.39
TSB Special 5.39
Kiwibank Special 5.39
Kainga Ora 5.49
SBS FirstHome Combo 3.29
AIA - Back My Build 3.34
SBS Construction lending for FHB 3.74
CFML 321 Loans 3.95
Co-operative Bank - Owner Occ 4.99
Co-operative Bank - Standard 4.99
Heartland Bank - Online 5.30
ICBC 5.39
Kiwibank - Offset 5.65
Kiwibank 5.65
ANZ 5.69

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