Free advice for Landlords - ask our property experts a question

Do you have a property investment question you want answered? The Ask an Expert section is a free service provided for property investors in conjunction with a panel of selected property experts.

Please note that questions should be of a general nature about property investing and your question and the subsequent answer may be published in the NZ Property Investor magazine. There is a limit of ONE question per submission. We will use our discretion whether questions are published and we reserve the right to paraphrase your comments for our experts.

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Quinovic's outstanding people and systems provide the most professional, effective and reliable residential property management service in the NZ market for over 22 years.

Last answered question:

Bond dispute

My daughter has vacated a property.

At inspection, the property manager said how clean and tidy property was left and agreed to give bond back.

The next day the owners brother (the owner is overseas) came around and said there was still a small amount of lawn clippings and instructed the property manager not to release the bond.

The property manager agreed with my daughter - re: no more could be lifted without gouging in and digging up the ground creating a huge mess - but could not release the bond.

Also, the previous tenant did some damage.

Nothing was ever said until now (2.5 years later) and the property manager expects my daughter to pay for the damage done by the previous tenant. (It was noted at the property manager agency that the damage was done before my daughter moved in).

Can she do this?

The owners said the property manager emailed them to say the lawn clipping issue was put in a letter to my daughter. But we have a text from the property manager to my daughter saying the lawn clipping issue should have been the responsibility of previous tenant. Is this a code of conduct issue - re: dishonesty to owner and tenant?

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Kris is a respected commentator on the property and finance markets in New Zealand and overseas. He spends his time working closely with his support team sourcing clients leading edge finance strategies.

Last answered question:

Securing finance for Trust investment

Our family trust has a freehold property, which is worth approximately $200,000 in Otago. We are now looking at investing in Christchurch.

As we are absolute beginners in this area,could you please advise on the process that we need to go through to secure finance for a deposit for an investment property in Christchurch from the freehold property that we currently have?




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Krister is ranked in the top 1% of all real estate agents nationwide and specialises in the high yielding Auckland apartment market. He is happy to share insights and information on any aspect from an extensive knowledge base built up over a decade.

Last answered question:

Plumbing cost liability?

Should an owner be informed of a leaking ceiling by the body corporate before the body corporate engages a plumber? The property is under rental guarantee with a management company? Does the owner and the owner of the upstairs apartment share the cost of the repair? Also, can I refuse to pay if work is done without my consent?

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More Questions & Answers about Apartments »

Mark Withers and his team at Withers Tsang & Co specialise in advising on property related transactions, valuation and restructure services and tax planning.

Last answered question:

Loss on sale

If you sell a rental property at a large loss (i.e: change in market since purchased) is it possible to claw back any of the loss made through your personal income tax? If so, how do you go about it?

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The Ministry of Business, Innovation & Employment provides information and guidance on building law and compliance, services including weathertight homes, and advice for tenants and landlords.

Last answered question:

"Unhealthy house" options?

We signed a tenancy agreement that was listed via a reputable property manager. The property was managed by a relative of the off-shore owner who had power of attorney. When we met the property manager at the property to collect the keys no inspection process took place. When he left we discovered mould on every curtain, on the walls in most rooms and on some ceiling areas. We did not expect this in a $620 a week rental.


We viewed this property under duress as the sitting tenant had a death in the family and we were rushed through by the agent. We are landlords ourselves and would not let an unhealthy house to anyone. The owners’ rep has let us out of the one year tenancy - but denies there is a mould issue and has kept our one week advance rent payment. What are our options here? Is this legal?

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More Questions & Answers about Tenancy »

Ron loves to share his passion for property and his coaching course provides one-on-one mentoring and support that will empower you with tools, strategies and valuable insights so you can achieve investment success and become a property master.

Last answered question:

$200,000 to invest

I have $200,000 to invest in what will be my first investment. I live in Auckland and my goal is to have a good passive income in 10 years (I'm 23 now). Is it better to buy a $1 million house in central Auckland, or even Mangere Bridge), for capital gain or is it better to buy two $500,000 properties in South Auckland, where I stay, with high yield?

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More Questions & Answers about Property Advice »

Last answered question:

Insurance for burnt properties

My tenant left a bucket of hot ashes outside on the wooden balcony. The bucket was full to the top. The wind picked up the ashes and set fire to the house. The fire spread to my house which is next door. The insurance won't cover a rebuild. I can't pay the bank because I've lost my income. The tenant has liability insurance for $1 million. If my insurance pays out, I can pay most of my debt that will be around $395,000. I am two houses down. Can I take the tenant to court for the cost to rebuild my house for approximately $500,000 and what are my chances of winning? Can I claim for both properties to be rebuilt?

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More Questions & Answers about Insurance »

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