Whole house carpet damage

Question from Al updated on 15th October 2013:

A tenant has damaged carpets so badly that there are large dark stains throughout the house and areas where carpet has been cut out. Contrary to the tenancy agreement, they've had animals in the house and it smells strongly of urine. The carpets will need replacing and it’ll cost far more than the bond will allow. Knowing the carpet is 13-years-old, is it worth seeking damages from the tenant above the level of bond?

Our expert Diane Nelson responded:

It is always worthwhile taking a tenant to the Tenancy Tribunal for any damages they cause.  The Tenancy Tribunal would more than likely award compensation for the damage caused to the carpets due to the actions of domestic pets and them cutting out parts of the carpet.  However you do need to keep in mind that your claim will also have depreciation attributed to it because of the age/condition of the carpet.  Your contents insurance may also assist dependent upon the type of policy you have.

Diane Nelson has over 14 years experience as a property manager in the Northland region. She now owns the REAL Landlord Insurance NZ Ltd brokerage and for over six years has specialised in the Landlord Preferred Policy,for investment owners who have their properties professionally managed. Diane also runs property management consultancy business Passionate about Property Management.

Search the Ask an Expert archive

Browse all questions in the Ask An Expert Archive »

Site by PHP Developer