Who pays for the costs of a plumber?

Our Experts Answer:

Responsibility for the cost of the plumber would depend on the circumstances in each case. Tenants are liable for damage they or their invited guests cause carelessly or intentionally. Landlords are responsible for maintaining the premises.

If the damage occurred because of a maintenance problem, then the landlord may be liable for the cost. However, if the damage was caused because the tenant’s personal appliance was faulty, or because the tenant did not use the appliance correctly, then the tenant may be liable for the cost.

In situations where a landlord provides the tenant with a washing machine as part of the tenancy, the landlord should also provide the tenant with clear written instructions on how to use the appliance. I suggest you discuss the matter with both of your tenants to see if an agreement can be reached over who is responsible for the cost of the plumber.

If you and your tenants can’t agree on who will pay the cost of the plumber, you could apply to the Tenancy Tribunal to resolve the matter. To discuss your situation further, or for advice and information about applying to the Tenancy Tribunal, you can contact the Department of Building and Housing on 0800 TENANCY (0800 836 262).

The Department of Building and Housing provides information and guidance on building law and compliance, services including weathertight homes, and advice for tenants and landlords.