Who is liable for damage caused to carpets?

Our Experts Answer:

Tenants are liable for damage they or their invited guests cause, whether the damage is deliberate or not, and they are also responsible for ensuring they leave the property (including carpets) in a reasonably clean and tidy condition at the end of the tenancy.

How much compensation the landlord receives is likely to depend on the extent and cause of the damage. Fair wear and tear is to be expected, and tenants are not responsible for improving the premises, so depreciation is usually taken into consideration when the amount of compensation is being determined.

I suggest speaking to your tenant to see whether you can reach an agreement about how any damage will be repaired, and who will cover the cost. If you and your tenant can’t reach an agreement about the carpet and the bond, you can apply to the Tenancy Tribunal to have the matter resolved.

To discuss your situation further, or for advice about applying to the Tenancy Tribunal, you can contact the Department of Building and Housing on 0800 TENANCY (0800 836 262).

The Department of Building and Housing provides information and guidance on building law and compliance, services including weathertight homes, and advice for tenants and landlords.