Forged signature for bond refund

Bill asks:
(updated on Tuesday, June 05th 2012)

I have my property managed by a third party property management company. My previous tenant abruptly stop paying rent and moved out without notification leaving behind thousands of dollars of damage. The only comfort to me is that there is still three week worth of rental bond with the Department of Building and Housing. My property management company assures me that I can get my three weeks of bonds back after a Tenancy Dispute Tribunal session. We have shockingly found the bond had already been cashed out by my ex tenant using a bond refund form with a forged signature! The case was reported to police and a criminal investigation was opened. But I can't help wonder that even if my ex tenant is caught, there is good chance they won't have money to repay my loss. Can I ask the Department of Building and Housing to reimburse my loss?