Carpet cleaning pressure

Lynda-Marie asks:
(updated on Monday, February 27th 2017)

I am a tenant and am moving house with same property management company. While I am quite happy having the carpets professionally cleaned at end of my tenancy, the property manager is insisting I use his recommended company. It is more expensive than the company I would like to use and my choice is used by several other property managers in the area. He will also not accept a portable carpet cleaner - only the $110,000 machine that his preferred company uses.

The carpets are not dirty as such. But we do have two cats so I am happy to have carpets cleaned. But where do I stand if, on inspection, I produce proof of cleaning and he will not accept it and insists that I have them cleaned again or have the cost of extra cleaning deducted from my bond?

 

 

 

Our Experts Answer:

Cleaning of carpets at end of tenancy is a difficult issue. On one hand, you have a couple of cats and you have agreed to have the carpets cleaned because of that fact. On the other hand, the Residential Tenancies Act requires that you leave the property “reasonably clean and reasonably tidy”.

But there is no requirement for you to accept the landlord’s preferred carpet cleaner. As long as your carpet cleaner does a good job, and the carpets are left reasonably clean and tidy, that should be sufficient.

Most Read

Unity First Home Buyer special 4.09
SBS FirstHome Combo 4.19
ICBC 4.49
Kainga Ora 4.59
Co-operative Bank - First Home Special 4.59
AIA - Go Home Loans 4.65
ANZ Special 4.65
ASB Bank 4.65
SBS Bank Special 4.69
TSB Special 4.69
Co-operative Bank - Owner Occ 4.69
China Construction Bank 4.95
Kainga Ora 4.95
ICBC 4.99
Nelson Building Society 5.09
SBS Bank Special 5.19
ASB Bank 5.25
TSB Special 5.25
AIA - Go Home Loans 5.25
Co-operative Bank - Owner Occ 5.29
ANZ Special 5.29
Kiwibank Special 5.29
BNZ - Std 5.49
ICBC 5.65
Kainga Ora 5.69
Co-operative Bank - Owner Occ 5.79
SBS Bank Special 5.79
AIA - Go Home Loans 5.89
ASB Bank 5.89
TSB Special 5.99
Westpac Special 5.99
Kiwibank Special 5.99
China Construction Bank 5.99
SBS FirstHome Combo 3.29
AIA - Back My Build 3.34
SBS Construction lending for FHB 3.74
CFML 321 Loans 3.95
Co-operative Bank - Owner Occ 4.99
Co-operative Bank - Standard 4.99
ICBC 5.39
Kiwibank - Offset 5.75
Kiwibank Special 5.75
Kiwibank 5.75
Unity Standard 5.79