Are letting fees refundable?

Question from Lanika updated on 7th January 2015:

How do you get your letting fee refunded? Is it possible?

Our expert Juliet Robinson responded:

Your letting fee is separate from your tenancy. It is a fee that has been charged by the letting agent or property manager who conducted the viewings and carried out additional work relating to letting the property to you. These fees are generally not refundable. Whether you are entitled to any refund is a matter between you and the agent. If you feel that you have grounds for a refund I suggest you contact the agent.

Quinovic's outstanding people and systems provide the most professional, effective and reliable residential property management service in the NZ market for over 22 years.

Search the Ask an Expert archive

Browse all questions in the Ask An Expert Archive »

Site by PHP Developer