Additional property management costs

Our Experts Answer:

The agreement that you have with your property manager will specify whether the manager can charge you a commission on arranged maintenance. Generally, the standard management fee covers tenancy matters, rent collection and day-to-day management of the property. This does not usually include maintenance, which is additional to the regular duties.

It is easy to understand if you think of the difference between “property management” (normal, day-to-day management) and “project management” (additional projects). I suggest you look at your agreement with the property manager. If it specifies a commission rate for arranging and paying for maintenance, then the manager is entitled to do so.