Apartments Expert

Ask Aaron Tunstall, owner of Impression Real Estate, questions relating to apartments.

Aaron Tunstall is the owner of Impression Real Estate, specialising in sales, building and property management. Impression has been awarded property management company of the year three times.

Apartment insulation requirements

Tamsyn asks:

We moved into an apartment.

Before we moved in we weren't able to check the garage as the tenant showed us through and he wasn't very forth coming.

We took the place and I asked the property manager if it was possible to get the place insulated, as upon flat inspection, I noticed it wasn't.

He said he'd get back to me. (I put it in writing too.)

When the key hand over happened I asked again and he said the house isn't that cold. He was wrong. On our first night there it was freezing cold.

Is there any way to ensure this gets done? Surely a landlord would want to do this as an investment on their property and to ensure long term great tenants?


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Plumbing cost liability?

Lee asks:

Should an owner be informed of a leaking ceiling by the body corporate before the body corporate engages a plumber? The property is under rental guarantee with a management company? Does the owner and the owner of the upstairs apartment share the cost of the repair? Also, can I refuse to pay if work is done without my consent?

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Commission in private sale?

Marlene asks:

I initially marketed my property without an agent and had all prospective buyers to sign a register.  I’ve since been approached by an agent with a purchase offer, but the prospective buyer is one of the people I showed the property to first.  Is the agent entitled to
full commission under these circumstances?


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