Pre-approvals not turned off; Shared equity could be the answer

BNZ routinely tell mortgage advisers they will only assess live deals (not pre-approvals) however if you call them on the BNZ home loan line pretending to be a customer who is dealing with a mortgage adviser BNZ will then tell you over the phone to come direct to them and they can still give the customer a pre-approval. The same also applies for when BNZ tells mortgage advisers they can’t look at over 80% deals unless they are “live” i.e. not doing preapprovals over 80% either. This is how BNZ treats mortgage advisers.

Hi valkyrie. Yes, I have also in the past called the BNZ home loan line myself and been told the same thing. Looks like there one rule for mortgage advisers and another for BNZ staff if the customer goes direct. Personally I find it difficult to have a relationship with a lender when the bank in question isn't been honest with us or indeed valuing the adviser channel. Much rather place my customers and their business elsewhere.