Tenancy Expert

Ask Allan Galloway, Ministry of Business, Innovation and Employment questions relating to tenants and landlords

The Ministry of Business, Innovation & Employment provides information and guidance on building law and compliance, services including weathertight homes, and advice for tenants and landlords.

Using rental home for business

Todd asks:

My tenant has started a chiropractic business in the property he rents from me.

He never discussed this with me and I prefer that it would not be done, but I did not specifically prohibit such activity in our tenancy agreement.

Do I have a right to request that my property not be used this way? Would I be liable for damages if his patient were injured by his activity?

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Right to heating

Jay asks:

When I moved in to a rental property, we had a fireplace in the lounge for heating. When the men came to sweep it they said it was deemed unsafe, so they blocked it off and chopped the chimney top off. I'm wanting to know if I'm entitled to some sort of heating such as a heat pump? The property does have insulation, but winter is not far away and insulation won't quite cut it.


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Damage repair compensation

Lyndon asks:

We are currently renting a property that has suffered multiple water leaks and floods which resulted in 10 days of disruptions, water being shut off and industrial drying equipment being installed. We were not able to use the affected rooms and massive noise was produced as these machines ran 24/7 for 10 days.

Now "repairs" are being carried out. The initial plan was to repair and repaint the small affected areas and was meant to happen over two days for minimal disruption. But when the contractors arrived to begin work the plan had changed. The repairs will now take a week and they are re painting entire rooms - both bathrooms and the garage (which we are expected to remove our belongings from and not use for two days).

There has been no contact from the landlord or property manager unless we have contacted them and no compensation has been offered except for $50 a week for the first two weeks of disruptions. It is not a fixed term tenancy and we fear that if we complain we will be given notice. What can we do?

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